Privacy Policy privacy

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Last Updated: 04/04/2025

We collect personal information when you:

• Register on our website
   
• Place an order
   
• Book an appointment
   
• Fill out a form or contact us
   

This may include:

• Name, email address, phone number, and billing/shipping address
   
• Payment details (processed securely via third-party processors)
   
• Service preferences or purchase history
   

You may browse our website anonymously, but certain features may be limited without providing personal data.

We may use your information for:

• Processing transactions and delivering services
   
• Personalizing your experience
   
• Improving our website and customer service
   
• Sending appointment confirmations and updates
   
• Marketing emails (only with your consent, with opt-out available anytime)
   

We do not sell or rent your personal information. We may share it with:

• Trusted service providers (e.g., payment processors, CRM platforms)
   
• Regulatory authorities if required by law All partners must maintain confidentiality and data security.
   

We implement standard security protocols, including SSL encryption and secure payment gateways, to protect your information.

If you use Affirm or any BNPL provider at checkout, you are subject to their separate privacy and financing policies. We do not control their data usage or decisions.

Our site may contain links to third-party sites. We are not responsible for their content or privacy practices.

In compliance with COPPA, we do not knowingly collect information from anyone under 13 years of age.

We may update this policy from time to time. Changes will be posted on this page with a revised date.

📧 management@bendbeautyspa.com
🌐 www.bendbeautyspa.com

☎️ +1 (541) 550-0107

Last Updated: 04/04/2025

By using our website or purchasing services or products, you agree to the following terms.

• Bend Beauty Spa offers in-person spa treatments and retail wellness products.
   
• Services must be booked in advance. A valid card or deposit may be required.
   

We accept Visa, Mastercard, AmEx, Discover, and cash/checks.
If you use Buy Now, Pay Later (BNPL) options (Affirm, etc.):

• You enter a separate financing agreement with the provider.
   
• BNPL sales are final and non-refundable under our store policy.
   

• 24-hour cancellation notice required or a $50 fee applies.
   
• No-shows are charged 50% of the booked service to compensate staff.
   
• Late arrivals (10+ min) may be rescheduled to avoid disruption.
   

We may send you email/text confirmations and appointment reminders. You may opt out at any time.

• Full refund for unopened products within 14 days.
   
• Beauty, wellness, and anti-aging devices for non-medical, home use may be refunded within 14 days if unused.
   
• BNPL-financed orders are non-refundable.
   
• Services are not refunded, but we offer a satisfaction correction at our discretion.
   

Full details: Refund Policy

We are not liable for indirect, incidental, or consequential damages related to services or product use. Results may vary.

These Terms are governed by the laws of the State of Oregon.

Last Updated: 04/04/2025

• Returns accepted within 14 days for unopened products.
   
• Refunds only apply to non-BNPL purchases.
   
• Used skincare:
   
  • <10% used: refund (0–30 days)
     
  • 10% used: not eligible
    
     
• Beauty, wellness, and anti-aging devices for non-medical home use: full refund if unused within 14 days; after that, store credit only.
   

• Services are non-refundable. If you're unsatisfied, we offer to redo or exchange for a similar service.
   
• No-shows or late cancellations result in a $50 fee per service booked.
   

• Valid for 2 years
   
• No cash value
   
• Non-refundable but transferable